Though our culture is well-acquainted with sales, there’s a hidden support role that very few people are aware of called sales operations.
Sales Hacker shares this description:
Sales ops professionals assume administrative and operational tasks to allow hard-core sellers to focus and get better on what they do best: selling.
Here’s just a few of the skills used in sales operations:
- Lead management
- Salesforce data, reports, dashboards, and automation
- Sales performance management
- Strategic sales performance metrics and KPIs
- Planning and execution frameworks
- Sales incentive plans and territory management
- Quota setting and performance
- Go-to-market strategy
No one person can do it all. This is great news for anyone interested in this career field! With such a wealth of options, sales ops professionals can focus as a generalist or on one or two core skills. This means that both jack-of-all-trades and specialists succeed in sales operations.
Here are just a few job titles you might find in the sales ops department:
- Sales Operations Administrator
- Sales Operations Specialist
- Sales Operations Coordinator
- Sales Operations Analyst
- Director of Sales Operations
Are you interested in a career in sales operations? There definitely is a role for you.
Our Sales Operations Science course prepares you for the industry in only 10 weeks. You’ll gain skills in Salesforce, strategies, funnels, and more!
