From Dabbling to Rewiring: Rethinking AI Workforce Readiness
Most organizations want to use AI. But many don’t know where to start—and even fewer have the workforce readiness to make it real.
That was the focus of our recent 30-minute webinar, The New Learning Curve: How AI is Redefining Workforce Development, hosted in partnership with Gonzaga University’s Center for Lifelong Learning.
In this fast-paced, practical conversation, Ziplines’ Clayton Dean and Dalia Abbas joined Gonzaga’s Rachelle Strawther and Whitney Johnson to unpack one big question:
How do we move from curiosity to capability when it comes to AI at work?
Together, we explored:
- Why most teams are still dabbling with AI—and what it takes to shift toward real integration
- What AI fluency looks like across roles and organizations
- How leading companies like Zapier, Autodesk, and Crowe are building structured, scalable AI readiness programs
- The importance of “small, measurable, repeatable” pilots to prove value and drive adoption
- Why AI strategy starts with people, not just technology
One key theme emerged throughout the session: real impact requires intention. Whether you're a university leader, HR exec, or team manager, it’s not enough to encourage experimentation. You need clear expectations, role-specific training, and a shared framework for what “good” AI usage looks like.
Watch the full session below to hear examples, takeaways, and practical advice from both university and industry perspectives.
If you’re looking to build AI capacity across your team or organization, we’d love to help. Reach out to learn more about our AI Prompting and Automation courses—or to request our AI Readiness Checklist.
